Rob Bowen is a staff writer for Web Hosting Geeks, a longtime freelance designer, and burgeoning videographer and filmmaker whose creative voice and works can be heard and found around the web.
In this article, Nancy Dickenson, talented UX designer and the Executive in Residence for Bentley University’s HFID Graduate Program, has taken the time to answer our questions and provide this glimpse into the evolution of the field of UX. We hope you the interview as much as we did. Get ready for an engaging conversation!
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We, members of the design community, are on an ongoing quest for knowledge and learning opportunities—anything we can find to enhance our skills and share the precious pearls of wisdom we’ve held close to our hearts. Given that most of us are where we are because of the shared advice we’ve managed to accumulate along the way, tips like these can be powerful tools for facilitating professional growth, which we all strive to achieve. And it helps the community to grow and improve. Thus, they should be not greedily hoarded, but rather openly shared.
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We recently turned to our beloved followers on Twitter—as we like to do from time to time—to help us demonstrate one of the greatest things about the online design community: its willingness and eagerness to pay knowledge forward. We asked our friends in the community to share their favorite design tip with us, and they responded en masse. There were so many fantastic responses that we felt it would have been a wasted opportunity if we didn’t compile them for our readers and discuss them with the community at large.
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As many people who work in a creative field like design and development may already know, sometimes our clients just do not understand what it is that we are trying to achieve. The boundaries that we are seeking to push are not ones they approve of for their project, so our creative ideas get backburnered until we can find an appropriate project as well as an agreeable client where you can flex these creative muscles freely. In fact, the standard business processes, especially the ones we allow ourselves to be strapped into, tend to work against us in this aspect.
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In a creative field like design, we face an undeniable truth: our wells of inspiration are bound to run dry from time to time. In those periods of imaginative downtime, we seek out sources that can help us return the creative flow to our working process, and get us “back in the game.” But when we need a quick recharge, where do we turn? Many of us have our favorite “go-to” places when we are victim to creative drought, though perhaps with a little help, our routinely chosen paths could change.
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Years ago, the online design community was a thriving conversationalist — of sorts — through the comment sections across the community. It was through leaving meaningful comments that the thought-provoking ideas presented and discussed in a post were examined by others whose perspective and experiences may have provided them with a slightly different take. The continued dissection and discussion of the topic expanded the dialog far beyond the initial post, challenging and redirecting ideas and allowing dialog to evolve; it showed a certain level of critical thinking from within the community.
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The web has continued evolving since its inception, as have those who have devoted their professional lives to working in and around this massive communication tool. We have had to roll with the changes, and like with any major environmental shifts, we have had to adapt. During this shifting of our online existences, something quite interesting happened… interesting in a somewhat frustrating manner. The expectations of the client base, our colleagues and even our friends have risen to new, unreasonable heights.
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As designers who deal with clients, we all have to face one situation, no matter how difficult and uncomfortable, and that is guiding the client to accept that your design is perfect. Now, you already have the project, so this is not a matter of convincing them to pick you for the job. This is about getting them to see that your design satisfies their requirements and contains everything they want. We all have to take on this role of virtual tour guide and lead them through the project’s twists and turns, ensuring that the best interests of the client and website are served.
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Mistakes are made every day in the design and development world. It’s nothing to be ashamed of; it happens. In fact, mistakes are one of the most powerful learning tools at our disposal. Our mistakes impart important lessons that we carry with us as we continue to hone our skill set. Own your mistakes. Never shy away from them; they are the milestones in our development.
So often we view mistakes negatively and let them get us down. We believe they indicate failure and that our otherwise perfect record will be forever marred. No one is perfect; we all make mistakes. They indicate failure only if we fail to learn from them. The online design and development community is a wonderful resource in this respect. Not only are members open about their mistakes, they share their experiences as learning opportunities for others — this is helpful for those of us who have not yet suffered through the same bumps in the road.
With this in mind, we turned again to our Twitter followers and Facebook fans to find out about the worst design or programming mistakes they have ever made. Now we share them with you, our readers, so that we can all learn from them and avoid making the same mistakes.
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At one time or another, we are all newbies. That’s right: you can deny it all you want, but not one of us got into this game with a full deck stacked in our favor. We entered as newbies, born fresh after the start screen loaded. However, unlike in a game, we are not immediately launched into a tutorial level to learn the ropes in this new world — what to avoid, how to progress, etc. And if we feel overwhelmed by our newbie status, we may not be able to find our way to the tutorials and guides that the community has put together to help us sort all of this out. So, feeling very alone in all this is easy
But this is the great thing about being part of the online development community — that you are never truly alone. Your experience may be unique in its details, but it’s not generally, which is great because the community is very open to sharing its experiences and offering guidance to help newbies navigate the twists and turns we are sure to face as we continue down the developer’s path. In most cases, all you have to do to get some helpful advice is to venture into the social media neighborhoods and ask the community at large. At times, the answers just pour in.
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One thing that can be said about human beings is that we are, by and large, creatures of habit. We establish routines, consciously and subconsciously, that help us accomplish tasks or move us more quickly or comfortably through our day. Habits are formed in the design and development community just as they are in nearly every other professional and personal environment, and they serve any number of purposes. In design and development circles, one established habit is seen with the launch of a website or project.
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As a designer, you will eventually have to face a couple of unfortunate truths in your career. Number one: just because you wear a bathrobe for most of your “business” hours does not actually make it business attire. Number two: at some point in your freelance career, you will encounter a client who does not respect the work you do. The most unfortunate part of this unfortunate truth is that it will all too often present itself in the form of a client who refuses to pay for your services once all of the work has been completed.
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Freelance professionals, especially those with creative and artistic nature tend to engage more the right side of their brain. The administrative side (left-brain-heavy) can prove difficult to tackle.
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Seeing as we are all human (well, presumably whoever is reading this post anyway), we should recognize that mistakes happen. They even have that saying, “To err is human…,” which goes to show that it is not only commonplace for us to err once or twice: it is expected. But a method is behind this madness, because making mistakes is one of the major ways we learn. This is no different for freelancers.
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In business, being able to read people and quickly get a sense of who you’re dealing with is an invaluable skill. It turns your encounter with a client into an opportunity to catch a glimpse of the upcoming project and how it will need to be handled. It is one of the building blocks of a professional relationship.
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In the world of freelancing, the entrepreneur has to take on a number of tasks for themselves that would normally be handled by a separate department at a bigger company. Most of these tasks are not part of the creative processes that freelance workers are used to, but rather are more tedious, left-brain paperwork.
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The city is a fantastic source of beauty and inspiration, with all the glitz and glamour glistening beneath the city lights. But there is another side of the city altogether, one rife with its own kind of allure. Across the tracks, away from the dazzle of downtown, lies a darker imagination, this one looking to grunge-ridden, dilapidated architecture for inspiration. There is a beauty that pervades this kind of urban decay and captured wonderfully through a photographer’s well-trained eye. These industrial city scenes are wonderfully dark and offer a glimpse of the weathered face beneath the city facade.
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Typography talks the talk, to go along with the overall work’s walk, speaking volumes for the artist. This important design element surrounds people daily as they move through their routines, rarely taking notice. It’s literally everywhere. In advertising, product packaging, printed publications, graphic designs, and more. Accentuating and centralizing the overall theme of the design that it inhabits, communicating the message to the masses through creative inclusions in the work.
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In the realm of digital art, so many wonderful and playful genres exist that stimulate the imagination, but so few do it with the intricate style of fractal art. Fractal art is achieved through the mathematical calculations of fractal objects being visually displayed, with the use of self-similar transforms that are generated and manipulated with different assigned geometric properties to produce multiple variations of the shape in continually reducing patterns. Sounds extremely technical and not that artistic, true, but these equations create some of the most mesmerizing and inspiring artwork to emerge from the digital art arena.
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When scouring the design field, searching for stand-out artistic expression and fluid composition, one area that should always catch the eye, is poster design. Moreover, concert poster design, which has produced some truly revolutionary artists and works for generations now, should be paid particular attention to. Fluidity of design is especially key in poster layouts, as there is a finite space, and numerous points to capture and pass along within these confines.
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