You’ve presented the new website and everyone loves it. The design is crisp, the code is bug-free, and you’re ready to release. Then someone asks, “Does it work in Japanese?”
You break out in a cold sweat: you have no idea. The website works in English, and you figured other languages would come later. Now you have to rework the whole app to support other languages. Your release date slips, and you spend the next two months fixing bugs, only to find that you’ve missed half of them.
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Today we’ll have a look at a few projects in which the consistent use of the well-known term “emotional design” can result in a great personality. Positive attitude often leads to people sharing and even advocating for your product with their peers.
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We love to tell users that they have done something wrong. We have error messages for everything from poorly formatted telephone numbers to incorrect logins. But what about our user’s successes, do we celebrate them? Do we tell them they are doing something right?
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Poor communication is a surefire way to damage any project or relationship, but when I dug deeper into this particular case, I realized that lack of communication was not the issue; the company provided regular updates on projects and milestones and so on. Rather, it was the words they used when giving those updates and answering questions. The problem was that the provider spoke “Web speak” and nothing else.
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Here we are again! Smashing Magazine’s Q&A. Your question could be about a very specific problem you are having, or it could be a question about philosophical approach. Go wild and challenge us!
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It’s not actually old browsers that are holding back the web, it’s old ways of thinking about the Web that are holding back the Web. Nicholas C. Zakas explains why fixating on circumstances that you can’t change isn’t a recipe for success.
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Mobile users and mobile usage are growing. With more users doing more on mobile, the spotlight is on how to improve the individual elements that together create the mobile user experience.
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If you’re using Google Web Fonts on your websites, then there’s a very good chance that 1 in 5 visitors are seeing faux bold and italic versions of your fonts — even if you correctly selected and used all of the weights and styles. That’s because the implementation method recommended by Google Web Fonts doesn’t work with Internet Explorer 7 or 8.
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The way you present your product or service is essential to its success — or at least it could be if you know how to do it right. The first impression you make on people is crucial. When selling a product, you want that first impression to be as positive and remarkable as possible. If you have managed to draw them in, you will need to introduce the product within a few seconds.
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Shopping. Social networking. Emailing. Reading. Finding directions. Banking. Researching. Those are some of the most common tasks people perform on the World Wide Web. You’ve probably done all of these things yourself at some point. So if you’re like many people, you probably do these things every single week (and many of them even every day).
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