Have you ever faced challenges when trying to sell Design Discovery to a potential client? As designers, it is important that we are equipped to be able to have conversations with senior stakeholders to be able to sell and justify the importance of the so-called “Design Discovery” within the design process. In this article, Kyle Cassidy takes a deep dive into the importance of research as part of the UX design process and the core purpose of Design Discovery.
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In this article, Kyle Cassidy shares his thoughts and experiences on how lean thinking helped to instill efficiencies within his UX design process. For clients undertaking multiple projects, the lack of consistent wireframe deliverables was confusing and disorientating, with the client having to remember multiple URLs and logins while also learning how to navigate the various outputs. Many routine tasks were unnecessarily repeated across multiple projects. It was clear that they needed to establish some rules and guidelines to create a more cohesive approach. They needed to set a new direction, and now was the time to start.
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