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Author Garrett Dimon

1 article

Garrett’s been working on the web in some form or fashion since 1998. Today, he works at Wildbit, makers of Postmark, Beanstalk, and Conveyor. Before that, he spent almost a decade bootstrapping Sifter, a hosted bug and issue tracking application, but ultimately decide to sell it after a prolonged battle to save his foot after recovery from a minor surgery went bad. He ultimately amputated his left leg below the knee, but he learned an incredible amount through the journey of building and running Sifter through good times and bad. He created Starting & Sustaining to share his experience with the operational aspects of building and running a SaaS business as a sole founder.

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Garrett Dimon wrote

Everything You Need To Know About Transactional Email But Didn’t Know To Ask

With modern email service providers, it’s easier than ever to create a first-class transactional email experience for your users, but, for most of us, the challenge lies in the fact that you don’t know what you don’t know. If you’re sending transactional email for your application, you’ve probably got the basics down, but you may be missing out on some of the more advanced best practices without even knowing it. With this guide, Garrett Dimon will help you make sure that you haven’t overlooked anything and aren’t unwittingly doing something wrong that could be hurting your delivery or user experience for your recipients. Read more…