Graeme is the creator of a popular UX Prototyping Tools site, where he does everything from content strategy and design, to front end development. He’s always making new stuff, and enjoys sharing what he’s learning on his blog. He’s also employed by IBM as a designer on the IBM Watson Internet of Things.
Today, many apps make assumptions about user preferences based on personal data. They use this information to make decisions on your behalf, without any direct input from us. This type of design pattern, where user choice is removed, has recently been coined “anticipatory design”, which leverages data on user behavior to automate the decision-making process in user interfaces. Despite the good intentions imbued in anticipatory design, though, automating decisions can implicitly raise trust issues . In this article, Graeme Fulton will look at how you can give people confidence in the decisions made for them by using “light patterns,” which ensure that user interfaces are honest and transparent, while even nudging users to make better decisions for themselves.
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