Joe is a UX and Product Management consultant based in Bristol, UK. MrJoe, known as Joe to his friends, is the author of the book Psychology of Designers. A recovering neuroscientist, then a spell as a elementary school teacher, Joe started his UX career 13 years ago. He has worked with organisations like MoMa, Raspberry Pi, Disney, eBay and Marriott. Joe is also Series Editor of Aspects of UX, a series of books on UX from SitePoint.com.
Onboarding is a real challenge as it can be complex, involving the user entering personal information. In this three-part series, Joe Leech outlines the three phases of the product lifecycle, the future for UX, and the skills and approach you’ll need to design modern digital products. Let’s take a closer look at how we can help users to sign up, onboard, and pay for your product.
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Do you know what a froto is? Do you know how you can get users to evaluate your product? Due to their technical skills, creativity and deep understanding of user needs, UXers are in a perfect position to apply marketing, SEO and growth-hacking tools and processes to their work.For focused UX efforts, it’s all about knowing user outcomes at each stage of their journey. In this first part of an upcoming series, Joe Leech will help you in understanding and mapping the problems users have and which solutions they need.
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Created by Joe Leech and released for Smashing Magazine and its readers, this sheet contains an Omnigraffle template, as well as Photoshop (PSD) and PDF examples for you to download and use as you wish.
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