Owing to tremendous advancements in Machine Learning and other technologies, chatbots have increased in popularity in the past few years. This article will show you, step by step, how to build a chatbot that meets your business goals.
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Throughout the research and design processes, our unconscious biases are the greatest risk to delivering inclusive experiences. From who we include and exclude in our research to how we plan and conduct research, it’s crucial that we understand how our unacknowledged biases can perpetuate systems of exclusion.
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In this article, Dave Feldman shares his lessons learned and the experiments has done as a multidisciplinary designer-founder-CEO at an early-stage startup. Let’s take a look at what it is that makes a great design process for teams of any size.
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How can companies change their rating and review systems to better benefit users? Matt Athanasiou shares some steps to improve the experience of reviewing literature and other products — while also building stronger connections.
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Design systems are a crucial success factor for digital businesses, and virtually every major player works with one. Still, they can sometimes be hard to sell to management. Here’s a ready-to-use formula to calculate the ROI of any design system.
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UX checklists with best design practices, accessibility guidelines, design system checklist, tables UX checklist, UX research methods, form design UX and flowcharts.
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In this article, Andrew Somers, a 35-year veteran of the Hollywood film and television industry, shares his experience about the hard-fought battles and lessons learned designing for illuminated presentations.
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In this article, Luis Ouriach helps to develop your own guiding principles to become a better designer so that you can walk into the design critique meetings with more confidence and really deliver the best representation of your ideas.
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In this article, we will explore how an accessibility-first approach can lead you down the path of creating a better visual design for charts. Throughout the article, you’ll learn to use the Web Content Accessibility Standards and how this approach leadd to an unexpected yet better outcome for everyone.
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In this article, John Scott Bowie shares the story of 40 years of attempts to advance corporate UX maturity that — after numerous initiatives with marginal results — culminated in a breakthrough project that accelerated a company’s UX maturity from “Emergent” to “User-Driven” in less than a year.
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