CategoryUsability

December 16, 2011 — In this article, we’ll explore a scoring system for rating and comparing websites, we’ll visualize those ratings using infographics, and we’ll see what data and structure this method provides for reviewing websites. Read more…

November 10, 2011 — The country selector. It’s there when you create an account for a new Web service, check out of an e-commerce store or sign up for a conference. The normal design? A drop-down list with all of the available countries. Read more…

November 8, 2011 — In this article, we’ll provide guidelines that have been crafted from usability testing and actual complaints made to customer support personnel by disgruntled users. Read more…

October 7, 2011 — Created by Joe Leech and released for Smashing Magazine and its readers, this sheet contains an Omnigraffle template, as well as Photoshop (PSD) and PDF examples for you to download and use as you wish. Read more…

September 22, 2011 — In this Part 2, Lyndon Cerejo brings us ways to enable customers to make the decision to buy and guide them through the check-out process. Keep improving your online shopping experience! Read more…

September 15, 2011 — A business loses potential customers as they move closer to the purchasing stage. Improving the user experience can reduce this loss by removing unnecessary barriers to shopping online. Read more…

September 9, 2011 — Interaction design is a multi-faceted discipline that links static communications together to form an experience. In this article, Jeff Gothlef explains the basic principles of this discipline to understand and implement in your next project. Read more…

September 2, 2011 — The entire process of designing digital applications comes with many challenges and decisions. For the majority of projects, you will be designing in somewhat familiar territory. Read more…

August 22, 2011 — Luke Wroblewski shares some examples of how something like logging into websites, could benefit from new ideas and design improvements. Read more…

August 17, 2011 — Design guidelines aren’t one size fits all. Find how sometimes you can improve a process by breaking a few rules. Read more…