CategoryUX

September 22, 2011 — In this Part 2, Lyndon Cerejo brings us ways to enable customers to make the decision to buy and guide them through the check-out process. Keep improving your online shopping experience! Read more…

September 20, 2011 — If you use them correctly, metrics can vastly improve design and make you an even better designer. In this article, Laura Klein talks about some specific tools to get the most out of them. Read more…

September 15, 2011 — A business loses potential customers as they move closer to the purchasing stage. Improving the user experience can reduce this loss by removing unnecessary barriers to shopping online. Read more…

September 13, 2011 — Dickson Fong shares the S.M.A.R.T. goal-setting criteria for defining user and business goals. Don’t try to create a good user experience… Create a S.M.A.R.T. one. Read more…

September 9, 2011 — Interaction design is a multi-faceted discipline that links static communications together to form an experience. In this article, Jeff Gothlef explains the basic principles of this discipline to understand and implement in your next project. Read more…

August 30, 2011 — Rian Van Der Merwe explores the consequences of working in isolated environments, and ways to build collaborative environments. Read more…

August 26, 2011 — The experience your customers have with your company will determine whether they stick or switch. Des Traynor brings some ideas on how to test your customer relationships. Read more…

August 22, 2011 — Luke Wroblewski shares some examples of how something like logging into websites, could benefit from new ideas and design improvements. Read more…

August 17, 2011 — Design guidelines aren’t one size fits all. Find how sometimes you can improve a process by breaking a few rules. Read more…

July 18, 2011 — In this article, we’ll discuss performance in relation to design and present seven guidelines that can help shape design decisions related to performance while accounting for the needs of end users and businesses. These guidelines are based on the experiences of our teams in designing native mobile apps for a broad product portfolio and on multiple mobile platforms. Read more…