One of the main laws that applies to almost everything in our lives, including building digital products, is Murphy’s Law: “Anything that can go wrong will go wrong.” Our goal is to prevent things from going wrong and, if they do, mitigate the consequences. In this article, Victor Ponamarev explores different strategies for preventing users from making mistakes.
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Anticipatory design, powered by Artificial Intelligence (AI), Machine learning (ML), and Big Data (BD), promises to transform user experiences by predicting and fulfilling needs before users even express them. While this proactive approach seems revolutionary, many businesses struggle to meet the high expectations it sets. Joana Cerejo delves into the challenges of anticipatory design, highlights key failures, and offers a framework to help designers and businesses succeed in this complex landscape.
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Designing for digital products requires a different mindset than traditional websites. It’s all about continuous adaptation, refining, and iterating as user behavior and needs evolve. Paul Boag reflects on the key differences, including how the frequency of usage impacts your design approach and what you can do about it.
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Many UX professionals often find themselves working alone, and usually face more projects impacting user experience than they can handle. In this article, Paul Boag explains how UX teams can be transformed into a significant driver of customer-centric innovation within organizations.
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WCAG provides guidance for making interactive elements more accessible by specifying minimum size requirements. In this article, Eric Bailey discusses the nuances of interactive element sizes and clarifies what it looks like to provide accessible interactive experiences using WCAG-compliant target sizes.
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Visualize the user experience with user journey maps. Here are some helpful templates, real-world applications, and insights on the importance of mapping both successful and unsuccessful touchpoints. Part of Smart Interface Design Patterns by yours truly.
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Gaining buy-in for accessibility can be challenging due to common myths and misunderstandings. For many, accessibility remains a big mystery. Here are some practical techniques for winning stakeholder support. Part of Smart Interface Design Patterns by yours truly.
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The biggest mistake you can make in UX design is to launch a website or app and then walk away. Monitoring and improving after launch will benefit users and your metrics. Nothing will bring bigger gains.
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Job openings typically cast a very restrictive frame for candidates, with long lists of expectations and requirements. But what if this narrow focus can overlook the value of “V”-shaped designers who excel by crossing boundaries, connecting dots, and innovating beyond rigid boxes?
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The 2-page login pattern is becoming pervasive. Here are the reasons behind this design choice and alternative solutions to create a more efficient and user-friendly authentication experience.
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