Indi Young is a solution strategy researcher who, over a 30-year span, created a method that lets teams clarify, measure, and grow their solutions and audience based on thinking styles. Focused on people, not “users,” Indi spends the majority of her time helping spread techniques, confidence, and humanity among UX and Product practitioners. She works with teams on knowledge-building projects, teaches applied research courses, gives talks, and shares resources on her website. Indi is also the author of the books Time to Listen, Practical Empathy, and Mental Models. Thank you for everything you do for the community, dear Indi!