James Lang is a researcher by background, but wears several hats: strategist, product manager, community designer, and coach. He was UX Research Director at YouTube/Google, Product Manager at eBay, and Head of Research at cxpartners. James is founder of Together By Design, a volunteer action research collective on a mission to help people around the world create and nurture healthy communities, using the tools of experience design. He’s also working on a project that crowdsources future directions for UX research and consults as a fractional UX Director. Thank you for everything you do for the web community, dear James!
